What You’ll Discover in Latasha Ellis Managing Challenging Patient & Family Behaviors 101 Strategies for Healthcare Professionals
- Faculty:
- Latasha Ellis
- Duration:
- Full Day
- Format:
- Audio and video
- Copyright:
- January 18, 2017
Description
- High-Risques Patient Situations
- ETOH & Substance Abuse
- Managing The Family Dynamics
- Anger & Aggression
- Manipulative Behavior
- Violent Patients
- Dementia-Similar Behaviors
- Suicidal Ideation
In today’s healthcare environment, professionals are challenged to do more with less. Reduced staffing levels and higher (sometimes impossible) demands from patients, families and visitors can all lead to burnout. You are constantly expected to provide optimal patient outcomes and meet safety and quality standards. for You can even achieve higher satisfaction scores.
This interactive seminar features a clinician expert. Latasha EllisLCSW, MSW, LCSW will give you practical tips and tools to use when dealing with difficult patient or family behavior. This program provides practical strategies to help you deal with challenging situations like aggression, dementia, attention seeking behaviors and other aggressive behavior. It also includes safety tips for staff and patients. Through case studies, interactive discussions and real patient scenarios, many of these strategies will be demonstrated. Don’t miss this chance to learn techniques you can implement successfully with your most difficult patients.
Handouts
| Webcast Manual (1.07 MB) | 27 Pages | Available after Purchase |
Outline
Difficult Patient Meet and Greet
- What are the challenges that challenging behavior can cause?
- Five key strategies for all patients
Major Categories Challenging Behaviors
- Aggression and anger
- Acute crisis (sexual violence, domestic violence)
- Suicide ideas
- Mental illness or severe psychiatric diagnosis
- Personality disorders
- Substance abuse
- Dementia vs. delirium
Factors that Contribute to Difficult Encounters
- Patient And Family
- Patient’s story and valuing diversity
- Family Dynamic
- Mediation
- Provider’s Role
- Self-awareness
- Managing Our bodies and emotions
- Emotional intelligence
- Situational/ Environmental factors
Prevention Strategies
- Early detection/warning signs
- Supporting strengths and identifying needs
- Avoid misuse of power
- Communication is the key to success
- The Interactive Model
- Motivational interviewing (empathy and empowerment)
Intervention Strategies
- The concept of “Blending”
- Nonverbal Blending
- Verbal Mixing
- Adverse Behaviors
“Post-vention” Strategies
- Conflict resolution
- Effective reinforcement
- Limit setting and consequences
- Debriefing
The Beneficiaries of Effective Management
- Patient
- Family
- Healthcare Provider
- Staff
Faculty
Latasha EllisLCSW, MSW Similar seminars and products 2
Latasha Ellis, MSW, LCSW, is a psychotherapist and consultant, having served patients across diverse clinical settings, including: community mental health clinics, inpatient and outpatient medical facilities, the state of MD Department of Corrections, and the VA School for the Deaf, Blind and Multi-disabled. Currently, she is the CEO and owner at AHSAT Counseling and Consulting PLLC.
Through her private practice, Latasha Works closely with local hospitals for the provision of psychological services to cardiac, pulmonary, and oncology patients. She is also a certified clinical supervisor with the National Association of Social Workers, North Carolina Chapter.
She also has extensive clinical experience. Latasha provides trainings throughout the country drawing from her expertise on challenging behaviors and enjoys delivering corporate workshops/ seminars on a variety of topics pertinent to workplace challenges as well. She is a certified trainer. Managing Aggressive Behaviors (MAB), through The University of Oklahoma OUTREACH; a program that emphasizes prevention, non-Non-invasive interventions and physical intervention strategies are also available.-pain producing physical intervention techniques.
Latasha’s passion for the field of mental health and behavior management is exemplified by her role as Field Instructor for various universities. She has trained students at the University of North Carolina-Chapel Hill, University of North Dakota, Old Dominion University, and Norfolk State University.
Latasha holds a Bachelors of Social Work (BSW) degree from Morgan State University and a Master of Social Work (MSW) degree from the University of Maryland at Baltimore. Her MSW degree holds a concentration in Clinical Social Work with a primary specialization in Mental Health and a secondary specialization in Management and Community Organization. Latasha is currently writing her dissertation in pursuit of her PhD.
Disclosures for Speakers
Financial: Latasha Ellis Maintains a private business. PESI Inc. awards her a speaking honourarium
Non-Financial: Latasha Ellis There are no other relevant financial relationships that he can disclose.
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