Management skills workshop – Stephen Mather, MBPsS

Leadership Skills Training – Lean Management – Culture Change – People Management

Do you want to be a better leader?

Do you desire to grow as a leader? skills?

This course will help to master core management skillsIt is for complete beginners. You will be able to overcome any obstacles that may hold you back, and climb the ladder to success.

You will acquire core leadership and people skills. skills Learn how to master LEAN Business Process Management.

Everything you need for a Managerial Career

This course was developed by and delivered by Stephen Mather – A leading UK management change consultant, trainer, coach and psychologist. He will show you the techniques and tools you need to be a successful manager.

Don’t wait! Start your journey today!

The Course Covers These Topics:

Module 1 – Management And leadership:

• An Introduction to Management And Leadership
• Your Management Philosophy
• Being A LEAN Manager
• The Forever Learning Manager

Module 2: Navigating The Course

• Overview of the Course
• Who am I?
• The Course Features
• How to apply what you have learned
• The Learning Cycle

Module 3: Becoming an Influential Manager

• Influential: What does it mean?
• Influential People and Their Behavior
• ADISCO
• Why Vision is Important
• Working with SMART Goals
• Better to Buy In

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• Influencing Attitudes
• Communicating to Influence
• What does Influential People Say?
• Body Language
• Influence by listening
• Influencing your Boss and Peers
• Handling difficult people
• Opposing Goals Or Narrative
• What are They Worried About?
• Personal Clashes – The 5 Factors
• Personality clashes – Compatibility is Complex
• Speak Their Language
• People watching

Module 4 – The Data Guided Manager

• Use Data to Make Good Decisions
• The Data Guided manager explained
• The Data Guided Administrator – Additional Exploration
• Take Control of Your Processes
• There are many ways to take control of your processes.
• Get Your Data
• Other types of Lead Indicators
• KPIs
• Analyzing the Data
• Use the Information
• How to Create a Data-Guided Team

Module 5 – Everyday Manager

• Which Leader are You?
• The Heartbeat of your Role
• Use KPIs
• The benefits of team meetings
• Ten Meeting Essentials
• Be available
• Email communication
• Other ways to communicate
• Time Management
• How to Manage Performance
• Delegation

Module 6 – The LEAN Process Management

• Introduction to LEAN Management
• LEAN as A Way of Thinking
• LEAN Terms and Concepts
• Further LEAN Terms And Concepts
• ProPeC Simple Improvement Process
• TIM WOODS
• Motivation – Two Flavours
• Analyse of the Current State
• Create a Process Map
• An example process flow
• Root Cause Analysis – 5 Reasons
• Root Cause Analysis – Fishbone Diagram
• Exploring the Why
• FMEA Failure mode Effects Analysis
• Define your Goal
• SMART Goal Setting
• Goal alignment
• Identify the Actions and Plans
• Analyzing potential ideas
• Grid Analysis
• Plan Your Change
• Understanding Gantt Charts
• How to make a Gantt chart
• Plan Your Control Mechanisms
• Implementing Your Change
• Keep Your Discipline
• Ten Meeting Essentials
• Action boards and issue logs
• The Price of Change
• Revision Processes
• The ProPeC Review Process

Module 7: Training Your Team

• What is training for?
• The Three Box System
• Training with added value
• Learning about Added Value Training
• Cognitive Learning
• Psychomotor Learning
• Affective Learning
• Analyse of Training Needs
• Compliance Training
• Identifying Training needs
• Pre-Course Competency Assessments
• How to Choose Training
• Training is free of charge
• Sheep Dip, Targeted or Both?
• What makes good training?
• Prepare the Employee
• Logistics Planning
• Discuss the course after it is over
• Evaluation of Training’s Effectiveness
• Kirkpatrick Levels

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Module 8 – Culture Change Management

• Introduction to Culture Change
• Why Culture Matters
• Culture’s Impact
• Positive Goals
• Understanding Behavior
• Three ways to measure your behavior
• Behaviorism Explained
• Cognitive Psychology Explained
• Social Psychology explained
• How can you measure culture
• Use Surveys
• Survey Questions
• Benefits Of DIY Surveys and On The Shelf Surveys
• Benefits of working with a consultant
• There are many other ways to measure culture
• Measuring Behavior Instances
• The Semi Structured Interview
• Focus Groups and Examples Questions
• The Down Sides of Focus Group
• ProPeC Process for Changing Your Culture
• Step 1 of the ProPeC Process – The Business Reason
• Step 2 of The ProPeC Process: Current State Analysis
• Step 3 of the ProPeC Process – Goals and Objectives
• Step 4 in the ProPeC Process: Action and Planning
• Step 5 of the ProPeC Process – Implementing
• Step 5: Review of The ProPeC Process
• The ProPeC Microscope Helps Planning And Action
• Mechanisms to Identify Actions and Plan
• Planning With Gantt Diagrams
• Neuro Logic Levels In Culture Change
• Ajzen Theory of Planned Behavior in Culture Change

Module 9: Building A Team

• Building a Team Introduction
• What does an effective manager do?
• What Makes a Good Team?
• Defining Roles To Help Deliver Objectives
• Vision: The Importance of Vision
• Two Islands Get The Team Involved
• Collaboration is better than buying in
• What are the Indicators of Good Performance?
• Identifying a Team’s Potential, Know and Care
• Silo Mentality and the Creation of Overlap Between Care, Can, and Know
• Individual Differences
• Belbin’s Team Roles
• Types and Traits of Psychometrics
• Do I Need Psychometrics?

Module 10 – Better Presentation Skills

• The Reason You Love It
• Thinking right:
• Understanding The Chimp
• Understanding the Intellect
• Understanding The Computer
• Dealing with The Chimp
• A powerful presentation
• AIM – Your Reason for Your Presentation
• Creating A SMART Goal For Your Presentation
• Plan your presentation route
• Building Your Main Body
• You can use PEEL to make your points
• Use of cards and presentation tools
• Fundamentals of Public Speaking
• Tips For Being Heard
• There are other reasons you may not be heard
• Being Understood
• Diction Tongue Twister Exercise
• What about Accents?
• Other Word Choices
• Tips To Being Understood
• What are you doing?
• How can you improve your presentation skills?
• Persuasive Presentations
• Motivational Key Points
• Storytelling and Illustrations
• Understanding Modulation
• Understanding Gestures
• Understanding Visual Aids
• Your Call to Action
• Keep Your Presentation Fresh

Module 11 – Team Lifecycle

• A Life Cycle Overview
• Methods of Recruitment
• Principles of Effective Recruitment
• How to deal with poor performers
• Handling Grievances
• Rebirth and The End of the Team

Module 12 – Take Care of Yourself and The Future Management

• Keep Your Head Above Water
• Building resilience
• Buckets Of Resources
• Train Your Thinking
• Finding balance in work life
• When it’s time to make a change
• Personal Use: ProPec Improvement Method
• Alternatives To Being Employed
• The Future Of Management

Join Us

Come join us to learn how to manage your team and be successful!